Ally Auto Car Loan Account (formerly GMAC)

Q. How do I access my Ally Auto / GMAC car loan account to make payments or get customer service help?

A. First off, if you didn’t know, the GMAC name has gone away, it is now called Ally Auto, though it is the exact same company. Most of what you need to manage your car loan account is available at the Ally / GMAC site, although some pieces of information are a bit hard to find.

In most cases, you’ll want to create an online account to manage your car loan over the Internet, but you can also do things the traditional way as well. Using the links below, you should be able to get everything you need. (Links open in a new window.)

1. Ally Auto / GMAC Account Login - Log in to make payments on your Ally Auto / GMAC auto loan, set up automatic recurring payments with Direct Pay, view billing statements, payment history, change personal information, request a loan payoff amount, more. If you don’t yet have online access, use the “Enroll in online services” link you’ll find here. (www.ally.com)

2. Ally Auto / GMAC - Register for Online Account Access - If you have an Ally Auto / GMAC car loan but haven’t yet signed up for Internet access to your account, fill out this form. (www.ally.com)

3. Ally Auto / GMAC Customer Service Phone Number and Payment Mailing Address - Have a question or problem with your Ally / GMAC car loan account? Go here for the phone number to call as well as other methods to contact the company. You will also find the Ally Auto / GMAC payment mailing address here. (www.ally.com)

4. Ally Auto Financing & Leasing - Home page for any and all information on Ally / GMAC car loans. (www.ally.com)

5. Ally Auto Services / GMAC Vehicle Financing FAQs - Go here for answers to common questions you may have about your account, such as information on Auto Pay automatic payments, when billing statements are sent, billing options and how to change them, loan payoff information, etc. (www.ally.com)

6. Ally Auto / GMAC - Payment Options - Go here for information on paying your car loan payments online, by mail, by phone, or via Auto Pay automatic payments. (www.ally.com)

7. Ally Auto / GMAC Auto Pay - Go here to sign up for this service which automatically deducts your monthly Ally / GMAC car payment from your checking or savings account. (This appears to be the same service previously called Direct Pay.) (www.ally.com)

8. Ally Auto / GMAC Account Center Demos - Online video/animations shows you how to use the online Account Center to handle your Ally / GMAC car loan account, including making payments and other activities. (www.ally.com)

9. Ally Lease-End Process - If you are leasing a vehicle through Ally Auto, this page tells you what steps to take with your account when the lease is up. (www.ally.com)

10. About Ally - In case you are confused as to how your GMAC car loan account became an Ally account, this page of history tells you that Ally is really just GMAC with a new name. (www.ally.com)

Other related Bessed pages:

• Ally / GMAC Payment Center
• Ally / GMAC Auto Loans
• Ally / GMAC Address
• Ally / GMAC Smart Lease
• Ally / GMAC Auto Loan Payoff